In a highly competitive arena, the challenge in any marketing strategy must be to maximise profitability, while making sure that your budget is working as hard as you are to make conversions. The introduction of web analytics solutions has allowed us to locate exactly where our business stands in relation to this equilibrium. In practical terms, web analytics means having the ability to interpret the way potential and successful customers interact with our business online, and to improve the manner by which one can adapt and improve your ROI. It’s as simple as that – the achievement of AdInsight Clarity is indispensable to us in our online SEM process.
The important thing about web analytics is its ability to return us data conducive to practical strategical improvements, be they the addressing of advertisement semantic issues, problems with obscure or inaccessible customer information, or anything else that can be directly altered to increase the user’s ease of interaction with a website. It is an information tool, without which even the seemingly most sensible actions are not without an element of risk – the problem might be fixed by changing what we think is wrong, but we can just as easily be fixing the part that isn’t broken. A web analytics solution solves this problem.
Imagine the depth and range of command that would be available if you could manage your offline marketing strategy in this way, at the same time as Google Analytics manages your online campaigns; the reality of this complete solution is Google Analytics call tracking, and it’s already here. Alternatively, you can use a visitor level call tracking service, which allows you to track the phone calls of each visitor individually, so that you know exactly how they found your website and which channels generate the most phone calls. The value of phone call analytics when paired with web analytics cannot be underestimated – we’re talking about nothing less than a platform encompassing the ‘black spot’ of offline telephone sales generated online, in which it is perfectly possible to analyze offline call success through telephone conversion tracking and a host of other methods.
With a web analytics call tracking system, it’s possible to delve into a wealth of data provided by call monitoring and call measurement analysis. A typical example would be the ability to calculate quickly and plainly the frequency of calls over a period of time, right across the breadth of your campaigns – any unusual or exceptional activity can be dealt with in order to generate more conversions, confidently and swiftly; we’re no longer acting blindly to changes or diminutions in conversions.
Many businesses are just discovering the power of visitor level call tracking and web analytics combined with call tracking, and are realising that the ability to treat offline calls in the same way as web analytics data is no small advancement; it is valuable and immediately pertinent to the current performance of your ongoing marketing strategy. Considering the speed with which the internet marketing arena has in assimilating advancements within itself, the future of SEO, PPC and other online channels is set to see keyword call tracking as an industry prerequisite; it will come down to those who can utilise the service, and those who can’t, and those who can’t will have no chance of commanding an awareness of offline calls sourced online. For the smart solution to the information gap between online and offline marketing solutions, look into visitor level call tracking today.
